Bankable leadership: Engineer ownership and leave the dictatorship to Napoleon

The following is the fourth excerpt from New York Times best-selling author and executive coach Dr. Tasha Eurich’s new book Bankable Leadership.   Engineering ownership is the second approach to treating your people like adults. When

Published on: January 14th, 2014 Tasha Eurich

BlackBerry looks to continue BBM momentum with BBM Channels

While turmoil may swirl in the upper ranks at Waterloo, Ont.-based smartphone manufacturer BlackBerry, the vendor’s BBM (BlackBerry Messenger) team has managed to snag some momentum, and it hopes to keep that momentum

Published on: November 26th, 2013 Jeff Jedras

NetSuite enhances social offering with new acquisition

Just this week, NetSuite Inc. acquired Kitchener, Ont.-based human capital management (HCM) software vendor TribeHR. But unlike most deals where the technology and the talent would leave the area, NetSuite plans to expand its footprint in

Published on: October 25th, 2013 Paolo Del Nibletto

13 tweeting channel chiefs to follow on Twitter

Published on: October 9th, 2013 Jeff Jedras

Xerox is building a sarcasm detector? That’s a great idea

If there’s one thing citizens of the modern age know, it’s hard to detect tone in an e-mail. If my boss really mad at me, or am I reading too much into this

Published on: September 27th, 2013 Jeff Jedras

The NSA and social media

The U.S. National Security Agency (NSA) isn’t doing much more than any red-blooded, we’re-in-this for-the-money cloud service or social media organization is doing. They’re scrounging through all the information that just happens to

Published on: September 9th, 2013 Max Spindle

What does Facebook success mean to social business?

Facebook Inc. had a good week by Wall Street standards with a surge of about 28 per cent. Facebook's stock price is still behind its initial public offering, but that should not be a

Published on: July 25th, 2013 Paolo Del Nibletto

How TD Bank became a social business

How do you calculate the ROI on tools that create entirely new forms of collaborations? According to a senior IT executive, sometimes you don't. In this episode of CIO TV, a new series

Published on: June 28th, 2013 CDN Staff

Real, responsive customer service

Last Saturday, the wife went shopping at Stanford Mall…O.K., so that’s not unusual and not particularly exciting or for most males. The next day, she had a thank you email from the associate

Published on: June 7th, 2013 Paolo Del Nibletto

Catch up with CDN on social media

It’s been awhile since we've done a round-up of all the ways you can follow CDN through social media and get the latest channel news in real time, so I thought it would

Published on: June 4th, 2013 Jeff Jedras

Tumblr has 1.1 billion reasons to say Yahoo!

In a blockbuster acquisition announced Monday, Yahoo Inc. announced it has reached a definitive agreement to acquire social media network Tumblr in a deal worth US$1.1 billion, which will substantially  be payable in

Published on: May 21st, 2013 Jeff Jedras

Avnet launches mobile data centre solution with EMC

Value-added distributor Avnet Technology Solutions used this week’s EMC World conference in Las Vegas to launch the Avnet Mobile Data Center Solution for EMC VSPEX. Now available to and through Avnet’s channel partners

Published on: May 9th, 2013 CDN Staff

IBM unveils new business processes for the cloud

At its Impact Conference in Las Vegas, IBM outlined new business process and integration software and services aim at accelerating the adoption of cloud computing, mobility, big data and social business. According to an IBM

Published on: April 30th, 2013 CDN Staff