Hurray for social media: The Oscars go mobile

Canadian movie fans watching the Oscars this weekend will have their smartphones close at hand. A survey of more than 500 Canadians by IDC Canada found that smartphones are changing how people watch

Published on: February 28th, 2014 Jeff Jedras

Social media trends driving results for SMBs

Investments of time and resources in social media marketing are pay investments for small businesses, according to a new infographic. Released by Score, a nonprofit association in the U.S. that works to support

Published on: January 31st, 2014 CDN Staff

Analyst says IBM’s social consulting shouldn’t worry channel

ORLANDO – IBM has announced that it is building a global consulting practice that offers business strategy, design and data expertise. The new IBM Interactive Experience offers a suite of services that bring

Published on: January 29th, 2014 Nestor Arellano

Four trends that will keep you up at night

1st Trend - Cloud 2.0 - Vendor Challenges Enterprise customers are starting to invest in various types of VoIP, UC and storage cloud solutions, but customers and vendors are struggling with: Too many technology

Published on: January 24th, 2014 Roberta Fox

Bankable leadership: Engineer ownership and leave the dictatorship to Napoleon

The following is the fourth excerpt from New York Times best-selling author and executive coach Dr. Tasha Eurich’s new book Bankable Leadership.   Engineering ownership is the second approach to treating your people like adults. When

Published on: January 14th, 2014 Tasha Eurich

BlackBerry looks to continue BBM momentum with BBM Channels

While turmoil may swirl in the upper ranks at Waterloo, Ont.-based smartphone manufacturer BlackBerry, the vendor’s BBM (BlackBerry Messenger) team has managed to snag some momentum, and it hopes to keep that momentum

Published on: November 26th, 2013 Jeff Jedras

NetSuite enhances social offering with new acquisition

Just this week, NetSuite Inc. acquired Kitchener, Ont.-based human capital management (HCM) software vendor TribeHR. But unlike most deals where the technology and the talent would leave the area, NetSuite plans to expand its footprint in

Published on: October 25th, 2013 Paolo Del Nibletto

13 tweeting channel chiefs to follow on Twitter

Published on: October 9th, 2013 Jeff Jedras

Xerox is building a sarcasm detector? That’s a great idea

If there’s one thing citizens of the modern age know, it’s hard to detect tone in an e-mail. If my boss really mad at me, or am I reading too much into this

Published on: September 27th, 2013 Jeff Jedras

The NSA and social media

The U.S. National Security Agency (NSA) isn’t doing much more than any red-blooded, we’re-in-this for-the-money cloud service or social media organization is doing. They’re scrounging through all the information that just happens to

Published on: September 9th, 2013 Max Spindle

What does Facebook success mean to social business?

Facebook Inc. had a good week by Wall Street standards with a surge of about 28 per cent. Facebook's stock price is still behind its initial public offering, but that should not be a

Published on: July 25th, 2013 Paolo Del Nibletto

How TD Bank became a social business

How do you calculate the ROI on tools that create entirely new forms of collaborations? According to a senior IT executive, sometimes you don't. In this episode of CIO TV, a new series

Published on: June 28th, 2013 CDN Staff

Real, responsive customer service

Last Saturday, the wife went shopping at Stanford Mall…O.K., so that’s not unusual and not particularly exciting or for most males. The next day, she had a thank you email from the associate

Published on: June 7th, 2013 Paolo Del Nibletto