Introducing Managed Services Providers 2.0

Two questions: Is Your MSP Ready to Keep Changing Your Identity to Impress Your Clients and Partners? Are you ready for the next big change in your business? Every company has the potential

Published on: February 9th, 2015 Stuart Crawford

Death of MSPs may be just around the corner

It’s time for Managed Services Providers (MSPs) to take a lesson from the retail world – change or die. Target didn’t learn this lesson in Canada, and they’ve paid the price for it

Published on: February 4th, 2015 Stuart Crawford

Top solution provider inks new security partnership

Well publicized breaches of Sony and Target has encouraged CDN Top 100 Solution OnX Managed Services of Toronto to make moves to strengthen customer data. To do that OnX has entered into a

Published on: February 2nd, 2015 CDN Staff

MSPs: Don’t fall victim to new anti-spam laws

A warning to Canadian MSPs: You could be violating the new anti-spam laws just by monitoring your clients’ systems! Are you using remote tools to monitor your clients’ network? Do you have the ability

Published on: January 26th, 2015 Stuart Crawford

The difference between competition and a competitor

When I ask you who your competition is, you’re probably thinking about the other MSP down the street, and how they got that great contract you wanted. But here’s the thing: that MSP

Published on: January 12th, 2015 Stuart Crawford

N-Able partners with Arcserve for MSP backup

In one of Arcserve’s first major partnerships since the CA Technologies’ divestiture, the Minnesota-based data protection and recovery software vendor is providing Backup Manager UDP (unified data protection) to Ottawa-based N-able by SolarWinds.

Published on: December 8th, 2014 CDN Staff

How an MSP’s Web presence transforms strangers into promoters

We all know what an amazing tool the Internet is for marketing an MSP, but are you using that tool correctly? It’s more than just slapping up a website and connecting it to

Published on: December 3rd, 2014 Stuart Crawford

MSPs need to stop being boring

Selling your service is all about the message. Too many Managed Services Providers (MSP) sing the same song over and over. They go in and offer the same services as everyone else but try

Published on: November 27th, 2014 Stuart Crawford

The secret to MSP marketing success: Do the grunt work

From 2001 to 2008, two great partners of mine and I built an IT support powerhouse in Calgary, Alberta, Canada called IT Matters. Were we the smartest technical team in the city? Nope:

Published on: August 26th, 2014 Stuart Crawford

The importance of going vertical with your MSP marketing

Verticals. Leaders in the IT community have been preaching this for years. Some in the MSP community are catching on, but many are like churchgoers on Sunday morning: they hear the message, they

Published on: August 25th, 2014 Stuart Crawford

Rogers to introduce a data centre solutions business

Service provider Rogers has launched a data centre solutions operating unit. Called Rogers Data Centres, the majority of the data centres will be in Western Canada specifically Edmonton. Rogers also comfirmed that a

Published on: November 20th, 2013 CDN Staff

The show must go on for N-Able

The upcoming N-Able 2013 Global Partner Summit in Scottsdale, Ariz., looks to be one of the more interesting conferences in the channel. Reason being is that N-Able as a new moniker: N-able by SolarWinds.

Published on: September 23rd, 2013 CDN Staff