Avaya Engage 2018, New Orleans. Photo by Alex Coop.

Published: June 19th, 2018


Channel social media stories from the trenches

You’ve got to know how to delete stuff. It’s not a profound insight, but it was a poignant one that brought nodding heads and laughter to a roundtable discussion on social media held

Published on: March 1st, 2018 Steve Proctor

The Future Looks podcast: the future of communication

It’s no secret that technology is changing the world. From smart cars and mobile phones, to connected devices and virtual workspaces, technology is and will continue to disrupt every facet of our lives

Published on: June 9th, 2017 Mandy Kovacs

Inefficient communication costs more than $15,000 per employee: Mitel

A recent study by Ottawa-based enterprise communications firm Mitel Networks has concluded that inefficient methods of communication are costing businesses more than $15,000 USD per employee, per year. To reach this number, researchers

Published on: April 12th, 2017 Eric Emin Wood

Westcon-Comstor adds cloud vendor to expand product reach

North American technology resellers are about to get greater access to cloud communications, security and networking solutions thanks to a new industry partnership. Cloud communications provider NetFortris Inc. and Westcon-Comstor, a value-added distributor, have

Published on: December 9th, 2016 Mandy Kovacs

Cisco introduces a new way to buy collaboration products

SAN FRANCISCO – Cisco Spark, a communications and collaboration service for messaging, meetings and calls, is now going to be part of a subscription offering called Spark Flex. Spark Flex was announced at

Published on: November 2nd, 2016 Paolo Del Nibletto

OpenText looks to expand capabilities through another HP acquisition

As HP Inc. continues its strategy of divesting of some assets following the split into two separate entities, OpenText Corp. continues to be the company that acquires some of those assets. The Waterloo,

Published on: June 20th, 2016 Gary Hilson

Look who’s getting into the big data business

Plantronics is an audio communications headset vendor that focuses on commercial markets such as call centres and consumer electronics. The company based in Santa Cruz, Calif., has recently pivoted its business to include

Published on: May 10th, 2016 Paolo Del Nibletto

The Barbie doll is now an Internet of Things item

You can count the Barbie doll among those 50 billion connected items as part of the phenomenon known as the Internet of Things. Remember all the excitement when the Barbie doll and other

Published on: January 19th, 2016 Paolo Del Nibletto

Why are Alberta doctors not using email?

I stumbled across an article the other day in the Calgary Metro news where Jeremy Simes, a local journalist, was sharing feedback from a study by the University of Calgary on the use

Published on: December 2nd, 2015 Stuart Crawford

The 3 keys to finding a career sponsor

In my last blog I wrote about career sponsorship as a way to retain talented women in the technology field and there are many articles, books, and helpful tips available on its importance.

Published on: May 26th, 2015 Shann McGrail

Cisco Canada shifting internal resources

TORONTO - Bernadette Wightman, the president of Cisco Canada, told media and analysts at the Cisco Connect show flat out she needs more people. Wightman, who is just starting her 200th day on

Published on: May 19th, 2015 Paolo Del Nibletto

Avaya brings in Google as a partner for its multi-channel offering

Avaya has introduced a new set of communications solutions that address multi-channel communication focused on security, availability, manageability and scalability. Called the Avaya Engagement Solutions, the company has tapped Google to develop a

Published on: December 10th, 2014 CDN Staff

Intel boosts Stephen Hawking’s speech by double digits

Intel Corp. unveiled an update to the communication technology used by Stephen Hawking that would enable the scientist to converse ten times faster than before. It’s been dubbed the “Assistive Context Aware Toolkit”, or ACAT,

Published on: December 8th, 2014 Dave Yin

How to create an emotional bond with IT solutions

A few weeks ago, I prepared for a long, impeccable discussion with my wife as to why I needed to upgrade my up-sized smartphone. I was way ahead in points. Then she came

Published on: December 4th, 2014 Max Spindle