Nine steps to building a profitable customer relationship

Success in sales depends directly on your ability to make yourself likeable, and create a positive experience for your customers. Here are nine of the best - and easiest - ways I know

Published on: September 22nd, 2005 Colleen Francis

Oracle increases channel support

SAN FRANCISCO - Oracle Corp. attempted to reassure thousands of customers that its aggressive acquisition strategy would not disrupt their businesses by promising lifetime support on its entire product line.Speaking to an estimated

Published on: September 22nd, 2005 Shane Schick

Canon: In a New York minute

In the city that never sleeps, it is down right remarkable that a Japanese company such as Canon has been able to be in operation for 50 years.In a New York minute -

Published on: September 22nd, 2005 Paolo Del Nibletto

Tech Data Canada puts new face on Web site

Tech Data Canada hopes VARs will notice a big difference in the way they can do business online after overhauling its Web site.The broadline distributor said a new search engine and add-on product

Published on: September 13th, 2005 Howard Solomon