Published: June 21st, 2018

Enterprises are increasingly relying on multiple public cloud vendors to deliver their services, and with this in mind, San-Francisco-based ThousandEyes today announced the launch of its own multi-cloud network intelligence platform.

The ThousandEyes Network Intelligence for Multi-Cloud, available from their website or through their approved partners, allows customers using any combination of Amazon Web Services (AWS), Microsoft Azure and Google Cloud Platform (GCP) to measure performance and monitor and manage all aspects of their multi-cloud environment.

Nick Kephart, senior director of product management for ThousandEyes, said the complicated web of public cloud vendors, if left unchecked, can actually degrade the end user experience.

“Without visibility into every path that applications and services traverse on the Internet, enterprises are putting their blind faith in the complex chain of service providers involved in delivering their digital experiences,” he said in a statement.

The use of multiple infrastructure as a service (IaaS) and platform as a service (PaaS) vendors is becoming the norm for most enterprises. By 2019, Gartner predicts this will be the common approach for 80 per cent of enterprise, up from less than 10 per cent in 2015.

Shamus McGillicuddy, a senior analyst for Enterprise Management Associates, emphasized the importance of addressing blind spots in multi-cloud infrastructures, such as application deliveries and inter-service communication.

“When the quality of digital experiences can make or break a company, visibility should be a mission-critical priority for any organization running or even planning a multi-cloud environment,” he concluded in a statement.

A ThousandEyes spokesperson confirmed to CDN some of the company’s Canadian partners, including Scotiabank, Lululemon, BCNET, Sierra Oncology, Mitel and WSP International.