Published: July 18th, 2018

Looking to become more partner friendly, Commvault touted multiple changes to its partner program yesterday, in addition to four new products.

The enterprise backup, recovery and data management vendor is targeting its alliance partners, value added resellers and distributors, service providers and systems integrators, with a slew of updates that include a new on-demand service centre and an updated partner portal.

The full list of enhancements include:

  • The creation of a new Partner Success Desk – an on-demand service centre for partners around the globe – that provides 24-hour assistance with things such as RFP response questions, and fielding technical questions through the sales process.
  • A new Partner Demand Center, which gives partners access to Commvault’s marketing concierge team to help activate and execute marketing campaigns.
  • An improved Commvault Quote Center designed to make it easier for partner organizations to generate and provide product quotes in a matter of minutes.
  • A refreshed Partner Portal environment with new tools, content, and resources all focused on optimizing the partner experience and ensuring joint success. It includes a simplified access and click-to-chat capabilities.
  • A simplified Partner Program inclusion of expanded Business Development Funds, available for partners to help scale their businesses and grow their new customer opportunities by promoting and selling Commvault solutions.

Commvault also pointed to the recent hiring of Scott Strubel, the company’s new worldwide head of channels, as an example of their ongoing focus on the partner community. Strubel assumed the role in April.

After his appointment as head of channels, Strubel said Commvault had been very successful in selling its solutions through its partners.

“Commvault’s fundamental path to growth is through its partnerships and the company is committed to increasing its partner focus by deploying more resources at the partner level and simplifying packaging, pricing and licensing to make it easier for partners to deliver value to their customers,” he said in a statement.

Owen Taraniuk, head of worldwide partnerships and market development, said all of the latest changes will help partners build and scale much faster in a “cloud-centric, digital economy.”

“These changes and improvements are a direct result of partner feedback and will help us all advance together and make it easier to do business with Commvault,” he said yesterday.

Combining 20 offerings into four

Simplifying its partner program was only one half of Commvault’s announcement this week.

The company is also combining 20 of its backup and recovery and data management solutions into four new products.

  • Commvault Complete Backup & Recovery – A backup and recovery solution designed to meet the needs of any size business, across multiple workloads, across all locations: hybrid environments include on-premises and multiple cloud providers; physical servers; virtual machines; applications and databases; endpoint devices; and more. It also includes disaster recovery capabilities, snapshot management, endpoint user protection, mailbox protection for on-premises, and SaaS offerings, replication, disaster recovery, reporting and integrated archiving.
  • Commvault HyperScale Technology – An add-on for Commvault Complete that delivers an on-premises, cloud-like infrastructure to support scale-out secondary storage. This is available in two form factors: A Commvault-branded integrated appliance, or as a software solution that can be used with a customer’s preferred hardware provider.
  • Commvault Orchestrate – Automated service delivery technology that allows users to provision, sync and validate data in any environment for important IT needs such as disaster recovery (DR) testing, Dev/Test operations and workload migrations. Secondary copies of data can now be used for activities like accelerating dev/test routines or performing application migrations. Operations that were previously manual can now be orchestrated and automated.
  • Commvault Activate – Allows users to discover and extract new business insights from data under management to better meet governance requirements like GDPR and deliver data to the business for analysis.

According to an IDC white paper sponsored by Commvault, prior to implementing Commvault products, customers could only protect an average of 59 per cent of their data, leaving more than 40 per cent of data at risk. Commvault bumped that coverage to 93 per cent.

“The typical customer has deployed Commvault for four plus years and, during that period, faced over 41 per cent annual growth in data under protection,” the white paper states. “Despite the rapid growth and complexity of data under protection, customers have been able to reduce annual overhead devoted to data protection and data management tasks by an average of nine per cent.”

Robert Hammer, chairman, president and CEO of Commvault, took a jab at competitors saying they often silo data and make it even more expensive to manage.

“That’s the ‘Commvault Advantage,’ and something our competitors cannot deliver: helping customers avoid the pitfalls of point products that silo data, and are more expensive to manage and hinder companies from innovating and adapting to business change and increased data regulatory environments,” he said in a statement.

All of the new products are available now through Commvault and its partner network.