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Managed Services & Outsourcing

SolarWinds N-able revamps RMM solution, pushes MSP channel program

Dave Yin -
Network Management solution provider SolarWinds is releasing the next iteration of its remote monitoring and management (RMM) solution but the company says it's about so much...

What can MSPs learn from insurance?

Stuart Crawford -
One of the things I love about being back in Canada after my annual retreat from winter in South Carolina is getting to see...

Markham and Mississauga-based solution providers announce merger

Dave Yin -
Markham-based IT provider BDO Solutions announced Thursday a merger with Systemgroup Inc. The merger, which has been effective since the first of this month, and was...

Virtual CIOs will prove to be a flash in the pan

Stuart Crawford -
The vast majority of businesses - especially small businesses - want to establish real relationships with real people. That's what drives repeat business, not...

Avnet’s new portal provides insight into service contract renewal

CDN Staff -
IT distributor Avnet is introducing a new tool to help solution provider and supplier partners more easily renew service contracts. Dubbed Avnet uRenew, the new portal provides...

OnX adds service desk support and management software to its cloud offering

Dave Yin -
Data centre and service provider OnX Enterprise Solutions has announced the addition of two IT service management solutions to its cloud and managed services, namely...

Amazon Web Services unveils first MSP program inductees

CDN Staff -
Amazon Web Services this week announced the first six AWS Partner Network (APN) consulting partners that will be inducted into its AWS MSP program. They include 2nd...

Tech Data partners with MSP Quatrro to offer tech support

Dave Yin -
IT distributor Tech Data Canada has announced its next step in Microsoft Cloud Solution Provider (CSP) program participation, in partnering with managed service provider Quatrro...

Five on-boarding mistakes MSPs can’t afford to make

Stuart Crawford -
A lot of MSP marketing goes into getting the lead, and that’s great. We all know that it can be hard to even get...

How to adapt to the new millennial workforce

Stuart Crawford -
The world is changing. I feel it in the water. I smell it in the air. Much that once was is lost, for none...

HP targets enterprise with pre-configured IaaS solutions

Jeff Jedras -
Seven new pre-configured infrastructure-as-a-service (IaaS) solutions from Hewlett-Packard Co. are targeted at enterprise customers looking to accelerate their transition to the cloud and are...

Cogeco building massive 100,000 sq. ft. Montreal data centre

Jeff Jedras -
Cogeco Data Services is going big in Quebec, with constriction underway of a new 100,000 square foot data centre on the island of Montreal. Based...

Introducing Managed Services Providers 2.0

Stuart Crawford -
Two questions: Is Your MSP Ready to Keep Changing Your Identity to Impress Your Clients and Partners? Are you ready for the next big change in...

Top solution provider inks new security partnership

CDN Staff -
Well publicized breaches of Sony and Target has encouraged CDN Top 100 Solution OnX Managed Services of Toronto to make moves to strengthen customer...

OE Canada acquires TUC print division, joins partner program

Dave Yin -
TUC Managed IT Solutions Ltd. has announced that it has sold its managed print division to OE Canada, a London and Waterloo Ont.-based printing services provider, in...
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