Toronto-based wearable technology maker Bionym Inc. is making its Nymi Band hardware available to developers for the first time. At Dreamforce in San Francisco, president Andrew D'Souza shows an example of what a customer-facing
You probably won’t believe this but companies are spending millions every year on their Customer Relations Management (CRM) systems. In fact, it’s about a $13 billion market with more than $1 billion being
Faced with a multitude of choices, it’s often difficult for sales professionals to home in on the winning opportunity that would guarantee a sale. Toronto-based software company SalesChoice has developed an advanced analytics
Cloud-based CRM maker Salesforce.com is making a play for the lucrative wearable technology market with the rollout of a package of sample applications for leading tech togs including devices made by two Canadian
Salesforce.com will be bringing its cloud-based CRM service to Windows Phone and more closely integrating it with Microsoft Corp.’s Office 365 service as the two software firms announced a partnership. It will see Salesforce
Salesforce appears to have beaten Amazon to the punch by allowing customers to white label a mobile customer service which actually is quite similar to Amazon Kindle's so-called “Mayday” help button last year.
In the third episode of the HighTech Countdown for 2014, CDN lets the channel community know about the many changes at Avaya Canada and how them impact the solution provider business. Interviewed on the show
SAN FRANCISCO - Salesforce.com introduced Salesforce1 AppExchange Accelerate, a new program for ISVs that supports them with a mentorship program and go-to-market strategies, at its Dreamforce conference on Wednesday. The Salesforce AppExchange has
SAN FRANCISCO - Salesforce.com opened its annual Dreamforce conference with the unveiling of a rebranded platform that gives its independent service vendors more access to Salesforce data. Described as the Salesforce1 Customer Platform
The cloud is getting bigger. Vendors Salesforce.com and Oracle Corp. announced a new comprehensive nine-year partnership on Tuesday that the vendors say encompasses all three tiers of cloud computing: Applications, Platform and Infrastructure.
Salesforce.com bolstered its mobile offerings with the launch on Tuesday of Service Cloud Mobile, a software product which aims to port its cloud and social tools to multiple mobile devices. Service Cloud Mobile will