CDN Top Newsmakers for 2014: John Sims of BlackBerry

Last year CDN named outgoing BlackBerry CEO Thorsten Heins the top newsmaker of the year. For 2014, John Sims, the president of global enterprise services for the Waterloo, Ont.-based smartphone vendor makes the

Published on: January 22nd, 2015 CDN Staff rides a new Wave of analytics

SAN FRANCISCO — announced a new product that capitalizes on the analytics software acquisitions it’s made in 2013. Wave is Salesforce’s analytics cloud, a big data engine paired with a visual, user-friendly

Published on: October 21st, 2014 Brian Jackson

Canadian firm Bionym integrates wearable tech with Salesforce app

Toronto-based wearable technology maker  Bionym Inc. is making its Nymi Band hardware available to developers for the first time. At Dreamforce in San Francisco, president Andrew D'Souza shows an example of what a customer-facing

Published on: October 14th, 2014 Brian Jackson

Fastest growing CRM segment is in social media

You probably won’t believe this but companies are spending millions every year on their Customer Relations Management (CRM) systems. In fact, it’s about a $13 billion market with more than $1 billion being

Published on: September 25th, 2014 Max Spindle

SalesChoice helps sales reps target winning opportunities

Faced with a multitude of choices, it’s often difficult for sales professionals to home in on the winning opportunity that would guarantee a sale. Toronto-based software company SalesChoice has developed an advanced analytics

Published on: August 7th, 2014 Nestor Arellano

SalesChoice helps firms make better sales forecasts

Many veteran sales professionals will tell you that for the most part, their job relies on gut instincts. It’s a method that has proven effective for centuries, but as any business owner will

Published on: August 7th, 2014 Nestor Arellano

Salesforce partners with Canadian device makers in wearable tech play

Cloud-based CRM maker is making a play for the lucrative wearable technology market with the rollout of a package of sample applications for leading tech togs including devices made by two Canadian

Published on: June 10th, 2014 Nestor Arellano

Big announcement expected from HP boss Meg Whitman

LAS VEGAS – When Meg Whitman took over as chief executive at troubled Hewlett-Packard Co. in 2011, no one doubted she had an enormous job ahead of her. So every time she speaks,

Published on: June 9th, 2014 Howard Solomon

Salesforce gains mobile launch pad with Microsoft partnership will be bringing its cloud-based CRM service to Windows Phone and more closely integrating it with Microsoft Corp.’s Office 365 service as the two software firms announced a partnership. It will see Salesforce

Published on: May 30th, 2014 Brian Jackson

Salesforce offers mobile customer service white label opportunity

Salesforce appears to have beaten Amazon to the punch by allowing customers to white label a mobile customer service which actually is quite similar to Amazon Kindle's so-called “Mayday” help button last year.

Published on: April 28th, 2014 Nestor Arellano

HighTech Countdown: Avaya Canada makes channel changes

In the third episode of the HighTech Countdown for 2014, CDN lets the channel community know about the many changes at Avaya Canada and how them impact the solution provider business. Interviewed on the show

Published on: March 13th, 2014 Paolo Del Nibletto

Salesforce1 AppExchange Accelerate unveiled, woos startup ISVs

SAN FRANCISCO - introduced Salesforce1 AppExchange Accelerate, a new program for ISVs that supports them with a mentorship program and go-to-market strategies, at its Dreamforce conference on Wednesday. The Salesforce AppExchange has

Published on: November 20th, 2013 Brian Jackson

Salesforce1 platform gives ISVs open access to Salesforce data

SAN FRANCISCO - opened its annual Dreamforce conference with the unveiling of a rebranded platform that gives its independent service vendors more access to Salesforce data. Described as the Salesforce1 Customer Platform

Published on: November 19th, 2013 Brian Jackson

Oracle, cloud highlights

When Marc Benioff and Larry Ellison are the same room you are sure to see sparks fly. And, the two CEOs did not disappoint during the announcement of their strategic partnership. The following

Published on: July 2nd, 2013 CDN Staff