CDN will invite industry judges to review the entries and select the winners. The Judging Panel will consist of current or recently retired CIO or IT director level executives from high profile organizations in Canada. Judges will be selected for their experience in the IT channel as resellers and as IT managers who have worked with Solution Providers. Judges may not be currently employed by a sponsor or entrant.
The Judges may select up to three winners in a category: Gold, Silver, and Bronze, except that there will only be a Gold winner for Solution Provider of the Year. If, in the Judges’ opinion, there are not sufficient entries in a given category, fewer may be selected.
Category winners will be chosen based on the following judging criteria:
INNOVATION: originality in the application of the IT solution to the business problem
IMPROVED SALES OR REVENUE: evidence that the solution benefited the customer with improvement in sales, revenue or cost reduction measured in dollars or percent
IMPROVED EFFICIENCY: evidence that the solution benefited the customer with increased efficiency
CUSTOMER SERVICE: evidence that the solution benefited the client with improved internal and/or external customer service
X-FACTOR: in what way(s) did the solution provider and/or the solution go above and beyond industry norms.