Event:
Wednesday, September 10, 2014
Submission Questions Preview
The winner of this category must demonstrate that they provided a total end-to-end IT solution that solved a major customer problem or eliminated many IT pain points during the year 2013. This solution provider may also win this award by showing a body of work where again; the quality solution was replicated successfully in many other IT environments. The winner will display the knowledge and expertise necessary to provide IT innovation and will have an exemplary customer satisfaction record. The solution or solutions will clearly show productivity improvements using advanced technologies from some of the world’s best-known vendors. Especially welcomed is evidence of the partners IT knowledge, vision, and problem solving skills, in the form of case studies, improvements in 2013 to the partner’s certifications, and customer references.
This award honours the solution provider that has created the most innovative problem solving hardware, networking, mobile, cloud or software-based solution for an enterprise, defined as a company or department with 251 seats or more using the solution. This solution should include advanced technology products and software.
This award honours the solution provider that has created the most innovative and problem solving hardware, networking, mobile, cloud or software-based solution for a mid-size organizations or department with 101 to 250 seats using the solution.
4. Best Small Business Solution
This award honours the solution provider that has created the most innovative and problem solving hardware, networking, mobile, cloud or software-based solution for an organization or department with up to 100 seats or less using the solution.
5. Best Cloud Computing Solution
This award will go to the solution provider that made the most innovative use of hardware, software, security and services that are hosted in the cloud and delivered to a customer in an on-demand or as-a-service offering. The winning solution provider must show how these cloud-based IT services are delivered.
This award honours the solution provider that has demonstrated the highest quality of customer service in 2013. The applicant must demonstrate how it has gone beyond competitors or industry norms to satisfy the needs of its client(s). Evidence can range from resolving a single crisis to vastly improving its overall company performance through customer service. The winner must demonstrate its delivery of quality service in a timely fashion.
7. Best Channel Marketing Solution
This award honours the solution provider that has created and executed a dynamic advertising, marketing campaign, social media initiative or event showcased in 2013. The winner will present evidence that its marketing initiative increased its visibility, respect or profitability in its community through the campaign or event. Please explain the process, strategy, or thought leadership behind the marketing or event initiative, and the outcome of the campaign or event with measurements such as return on investment figures, number of business leads generated, attendance, social business enhancement, etc.
8. Best Managed Services Solution
This award honours the solution provider that has demonstrated the most innovative and creative approach to an off-premise IT solution either built entirely in house or through a partnership with any of the leading Managed Services partners or distributors in 2013. The applicant must demonstrate how it has gone beyond competing managed services to satisfy the needs of its client(s). Evidence can range from reducing overall costs to solving particular customer IT problems or to improving the overall performance of the organization. The winner must demonstrate its delivery of service.
This award will go to the solution provider that made the most innovative use of an anytime, anywhere, anyplace type of mobility solution that can include hardware such as smart devices, software, security, apps and services. The winning solution provider must show how this mobile solution is deployed and delivered to a remote workforce.